Grow your revenue
Transform your business
- 1
Support Agents
Equip your agents with automated copilot suggestions, unified ticket context, and instant translation across channels.
- 2
Operations Managers
Real-time telemetry, agent performance benchmarks, and automated routing rules for complex enterprise escalation.
- 3
Business Executives
Reduce support overhead costs by up to 60% while simultaneously increasing CSAT customer satisfaction scores.
Features
How we change the game
Autonomous AI Deflection
Resolve over 70% of common customer questions instantly across WhatsApp and Live Chat without human intervention.
Enterprise SLA Reliability
Guaranteed 99.9% uptime with end-to-end encryption, automated backups, and institutional role-based permissions.
Omnichannel Unified Inbox
Consolidate conversations from WhatsApp, Email, Live Chat, and Social Media into a single collaborative workspace.
Real-Time CX Telemetry
Deep reporting on first-response time, customer sentiment, agent efficiency, and resolution bottlenecks.
Seamless CRM Integration
Native webhooks and API connectors for easy synchronization with billing systems, ERPs, and customer databases.
Native Arabic & English
Built from the ground up with dialect-aware Arabic NLP, full RTL layout, and seamless English language switching.
Enterprise Services Engineered for Scale
End-to-end customer service infrastructure blending AI automation, telephony, and business systems.
Autonomous AI Customer Service Agents
Deploy specialized AI agents that understand customer intent, solve 70%+ of inquiries, execute actions, and seamlessly escalate complex cases.
Omnichannel WhatsApp & Live Chat Suite
Official WhatsApp Business API, Web chat, Telegram, and Email unified in a single collaborative inbox with copilot assistance.
Cloud Contact Center & Voice AI
Enterprise cloud telephony, intelligent IVR routing, real-time voice call transcription, and automated supervisor sentiment monitoring.
Enterprise CRM & ERP Systems Integration
Bi-directional data sync with SAP, Oracle, Odoo, custom SQL databases, and internal billing systems for instantaneous customer verification.
Real-Time Telemetry & CX Analytics
Executive level reporting on agent utilization, CSAT scores, peak conversation heatmaps, and proactive SLA breach alerts.
Custom Dialect AI Training & Dedicated SLAs
Dedicated engineering team training LLMs on your proprietary knowledge base, regional dialects, and guaranteed 99.9% uptime SLA.
Real-world impact across industries
How Retail Superstore Automated 78% of Order Tracking Inquiries
Scaling Customer Operations from 1,000 to 50,000 Monthly Conversations
Enterprise WhatsApp API Deployment for Multi-Branch Telecom Services
Pioneering Enterprise AI Customer Support
We empower modern enterprises across the region to deliver world-class conversational support at scale.
Dialect-Aware AI
Specialized LLM models trained on Gulf, Yemeni, and Arab dialects to speak customer language naturally.
Zero Data Sharing & Sovereignty
Your knowledge bases, transcripts, and ERP records are strictly confidential and never train public models.
Omnichannel Integration
Connect WhatsApp Cloud API, Live Chat, and CRM in minutes with bi-directional syncing.
“Ghabreez revolutionized our support. Within 3 weeks of deploying their AI agent, our response time dropped from 45 minutes to under 20 seconds, and 68% of repetitive tickets are now solved automatically.”
Fahad Al-Qadi
Yemen Tech Solutions
Autonomous AI Agents with Transparent Plans
Deploy specialized AI agents for your support volume, or test-drive our assistant live below.
Test-Drive Ghabreez AI Agent Right Now
Click a sample inquiry or type your own to test agent response accuracy and speed
Subscription Plans & Agent Licensing
Flexible plans featuring WhatsApp API and full autonomous deflection
Support Team
Perfect for growing teams scaling customer service.
- Up to 5 support agents
- WhatsApp & Web Live Chat
- AI quick replies
- Standard analytics